Privacy Policy

CarePhilly Movers LLC (“CarePhilly Movers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request a moving quote, contact us, or use our moving-related services.

Information We Collect

We may collect information that you provide directly to us, including your name, phone number, email address, pickup location, drop-off location, moving date, move size, service details, and any message or request you submit through our website forms, chat widget, phone calls, SMS messages, email, or other communication channels.

We may also collect basic technical information automatically, such as browser type, device type, IP address, pages visited, referral source, and general website usage information. This helps us keep the website functional, understand visitor activity, and improve the user experience.

How We Use Your Information

We use the information we collect to provide moving quotes, schedule and coordinate moving services, respond to questions, confirm job details, communicate updates, improve our services, maintain records, prevent fraud or misuse, and comply with legal or regulatory obligations.

If you submit a quote request, we may contact you by phone, email, or SMS regarding your quote or move. We only use your phone number for communications directly related to your request, quote, booking, or moving service unless you separately agree to receive other communications.

Calls, SMS, and Messaging

By submitting a quote request or contacting us, you consent to receive phone calls or SMS messages from CarePhilly Movers regarding your quote or move. Message frequency may vary. Standard message and data rates may apply. You may reply STOP to opt out of SMS messages or contact us directly for assistance.

How We Share Information

We do not sell your personal information. We may share information with service providers and business tools that help us operate our website, manage leads, communicate with customers, schedule moves, process requests, provide customer support, and maintain business records. These providers are permitted to use information only as needed to perform services for us.

We may also disclose information if required by law, legal process, government request, insurance or licensing requirements, safety concerns, or to protect our rights, customers, employees, property, or business operations.

Do Not Sell or Share My Personal Information

CarePhilly Movers LLC does not sell personal information. If you believe your information has been provided to us and you would like to request access, correction, deletion, or ask questions about how it is used, contact us at info@carephillymovers.com.

Cookies and Website Tools

Our website may use cookies, embedded widgets, analytics tools, chat tools, review widgets, or similar technologies to operate the site, understand visitor behavior, and make it easier for customers to contact us. You can adjust cookie settings through your browser, but some website features may not work properly if cookies are disabled.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information we collect. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business purposes.

Third-Party Links

Our website may link to third-party websites or platforms such as social media pages, review widgets, maps, video players, or communication tools. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

Children’s Privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Choices

You may contact us to update your information, request deletion where applicable, opt out of SMS messages, or ask privacy-related questions. Some information may need to be retained for legal, accounting, insurance, licensing, dispute resolution, or operational reasons.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

Contact Us

If you have questions about this Privacy Policy or how CarePhilly Movers LLC handles personal information, contact us: